Hotel policies

We suggest that you read our B&B policies carefully . And remember we're the only hotel in the city where your pet can stay with you. To give you the best possible service, please let us know of any special needs you have.





Rates
Our rates are in Mexican pesos, and they include 15% sales tax and 2% lodging tax. All rates are subject to change. Rates go up slightly during the high season, but they'll remain at low-season levels if you make your reservation well in advance.
For reservations during high season, we require that you make a bank deposit to our account 20 days before your arrival, to guarantee your reservation.

High Season
Holy Week: March 13 - 22, 2008.
Fall :
October, 2008. (International Cervantino Festival).
Holiday Season : December 19, 2008 - January 8, 2009.

CANCELLATIONS (VERY IMPORTANT):
10 days before your planned arrival: no charge.
9 to 5 days before your planned arrival: 50% charge.
4 days before planned arrival: 70% charge.

Deposit:
To reserve your room, we require that you make a deposit of 50% of the total for your stay.

Accepted forms of payment:
Cash. Payment may be made in Mexican pesos, Euros or Dollars (which will be exchanged at the current rate).
Deposits: To be made to our checking account, once we've confirmed that the room you wish to reserve is available. We do no't, at this time, accept credit cards.

Check-In:
Check-in is at 6 p.m.
. We can make special arrangements for guests that arrive late.

Check-Out:
Check-out is at 1 p.m.
. If you check out after 1:30, you will be charged for an additional night. If you'd like, we can take care of your luggage for a while after you've checked out while you go shopping or visit tourist attractions.

Children:
Children are very welcome at our B&B.

Extra Adults:
Extra adults are those guests over 11 years of age, beginning with the third guest in each room. An extra guest charge of $150.00 pesos in low season and $200.00 pesos in high season applies.

Pets:
We accept pets, given that you let us know when making your reservation.

Smoking:
Out of respect for all of our guests, we only allow smoking in specifically designated areas and rooms.


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